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Terms & Conditions

Last Updated: September 17, 2026

Please read these Terms & Conditions carefully before using the Element Moving & Storage website located at elementmoving.com.

The website and related online services are operated by Element Moving & Storage (“Element,” “we,” “us,” or “our”).

By accessing or using our website, you agree to these Terms & Conditions. If you do not agree with these Terms & Conditions, please do not use the website.

Intellectual Property

The website and its original content, features, functionality, graphics, branding, and other materials are owned by Element Moving & Storage or its licensors and are protected by applicable intellectual property laws.

Links to Third-Party Websites

Our website may contain links to third-party websites or services that are not owned or controlled by Element Moving & Storage.

We do not control and are not responsible for the content, privacy policies, terms, availability, or practices of third-party websites or services.

Your use of third-party websites is subject to the terms and policies of those websites.

Website Disclaimer

Our website is provided on an “AS IS” and “AS AVAILABLE” basis to the extent permitted by applicable law.

Element Moving & Storage does not guarantee that the website will always be available, uninterrupted, secure, or error-free.

SMS Messaging Program

Element Moving & Storage offers SMS communications to customers and prospective customers who voluntarily opt in.

We offer separate consent options for marketing and non-marketing SMS communications.

Marketing SMS Messages

If you expressly consent to receive marketing SMS messages, Element Moving & Storage may send text messages regarding:

  • Special offers
  • Discounts
  • Promotions
  • Marketing communications
  • Service-related promotions and updates

Consent to receive marketing SMS messages is not a condition of purchasing goods or services from Element Moving & Storage.

Non-Marketing SMS Messages

If you expressly consent to receive non-marketing SMS messages, you may receive communications regarding:

  • Estimate and quote follow-ups
  • Appointment reminders
  • Order confirmations
  • Move scheduling and confirmations
  • Crew arrival notifications
  • Pickup and delivery information
  • Service updates
  • Billing inquiries
  • Account notifications
  • Customer care communications

SMS Opt-In

You may opt in to SMS communications by checking the applicable SMS consent checkbox when submitting an online form through our website. Marketing and non-marketing SMS consent options are presented separately so that you can choose which communications you wish to receive. SMS consent is optional and is not obtained through pre-checked boxes.

Marketing and non-marketing SMS consent options may be presented separately so that you can choose which communications you wish to receive.

By opting in, you represent that you are the subscriber or customary user of the mobile number provided and that you are authorized to provide consent for messages to that number.

Message Frequency

Message frequency varies based on your interactions with Element Moving & Storage, the services you request, and the type of communications you have elected to receive.

Message and Data Rates

Message and data rates may apply.

Your mobile carrier’s standard messaging and data charges may apply to messages sent or received through our SMS program.

How to Opt Out

You may cancel SMS communications at any time by replying STOP to a message from Element Moving & Storage.

After texting STOP, you may receive a final confirmation message indicating that you have been unsubscribed.

You may need to opt out separately from different categories of messaging if they are operated through separate messaging programs or numbers.

SMS Help and Support

For assistance with SMS communications, reply HELP to a message from us.

You may also contact:

Element Moving & Storage

Phone: (972) 301-7849

Email: info@elementmoving.com

Carrier Disclaimer

Wireless carriers are not liable for delayed or undelivered messages.

Message delivery is subject to effective transmission by your wireless service provider and is outside the complete control of Element Moving & Storage.

SMS Privacy

Mobile phone numbers, SMS opt-in information, and SMS consent will not be sold, rented, shared, or disclosed to third parties or affiliates for their marketing or promotional purposes.

Information may be processed by service providers acting on behalf of Element Moving & Storage when necessary to operate our messaging program or provide requested services, subject to appropriate privacy and data-protection obligations.

For additional information about how we collect, use, and protect personal information, please review our Privacy Policy.

Age Restriction

The Element Moving & Storage SMS program is intended for individuals 18 years of age or older.

By opting in to receive SMS messages, you confirm that you are at least 18 years old.

If you are under 18, do not opt in to our SMS messaging program.

Changes to SMS Terms

We may modify or discontinue all or part of our SMS program or update these SMS Terms periodically.

Any changes will be reflected in the Terms & Conditions posted on our website.

Termination

We may terminate or suspend access to our website or services when permitted by applicable law, including for violations of these Terms & Conditions.

Provisions that by their nature should survive termination will remain in effect.

Governing Law

These Terms & Conditions are governed by applicable laws of the United States and the State of Texas, without regard to conflict-of-law principles.

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in effect.

Changes to These Terms

Element Moving & Storage may modify these Terms & Conditions periodically.

When changes are made, we will update the “Last Updated” date on this page. Your continued use of the website after updated Terms become effective constitutes acceptance of those Terms where permitted by law.

Privacy Policy

Our collection and use of personal information is governed by the Element Moving & Storage Privacy Policy:

elementmoving.com/privacy-policy/

Contact Us

Questions regarding these Terms & Conditions or our SMS program may be directed to:

Element Moving & Storage

12011 Denton Dr
Dallas, TX 75234 

Phone: (972) 301-7849
Email: info@elementmoving.com
Website: elementmoving.com